Retail & E-Commerce
RETAIL
AI SYSTEM

Product discovery to post-purchase support — AI that runs your retail operation 24/7. Handles customer queries, order tracking, inventory, abandoned cart recovery, and seller onboarding automatically.

Get This System ← All Industries
⚡ 8–10 weeks deployment 💰 ₹8K–₹18K/month ops cost 🤖 6 specialised agents 💬 WhatsApp-first
6 Specialised Agents

The Full
Agent System

Every agent has its own system prompt, tools, and escalation rules. Click any agent to see details.

🔍
Product Discovery Agent
model: gpt-4o
  • Personalised product recommendations
  • Search query understanding
  • Size & variant guidance
  • Bundle suggestions
  • Wishlist management
Product APIRecommendation EngineWhatsAppWebsite
📦
Order Management Agent
model: gpt-4o-mini
  • Order tracking & updates
  • Cancellation processing
  • Invoice generation
  • Address changes
  • COD confirmation calls
OMSShiprocketWhatsAppEmail
🎧
Customer Support Agent
model: gpt-4o-mini
  • Returns & refund initiation
  • Complaint resolution
  • Policy FAQ answering
  • Escalation to human
  • Feedback collection
FreshdeskWhatsAppEmailOMS
🏭
Inventory Agent
model: gpt-4o-mini
  • Stock level monitoring
  • Low stock alerts
  • Auto reorder triggers
  • Supplier coordination
  • Demand forecasting
ERPSupplier APITallySheets
📣
Marketing Agent
model: gpt-4o-mini
  • Abandoned cart recovery
  • Personalised offer messages
  • Festival campaign drafts
  • Loyalty point reminders
  • Review request sequences
WhatsApp APIEmailCRMMeta Ads
🏪
Seller Agent
model: gpt-4o-mini
  • Seller onboarding assistance
  • Listing optimisation tips
  • Commission & payout queries
  • Policy compliance checks
  • Performance report sharing
Seller PortalEmailWhatsAppSheets
Data Flow

How a Message
Gets Processed

01
Message Received
WhatsApp webhook fires → FastAPI receives payload
POST /webhook/whatsapp
02
Auth + Context
Phone matched → role identified → Redis context loaded
redis.get(ctx:{user_id})
03
Orchestrator Routes
GPT-4o-mini classifies intent → selects agent
→ AGENT_NAME
04
Agent Responds
Specialist agent calls LLM + tools + RAG
gpt4o.chat(msgs)
05
Deliver + Log
WhatsApp reply sent → interaction logged
wa.send() + db.log()
Total latency target: < 3 seconds end-to-end

OPERATIONAL COST

₹8K–₹18K/month

Includes AI API costs (GPT-4o + GPT-4o-mini), cloud infrastructure, Redis, Pinecone, and WhatsApp API. Cost scales with usage volume.

WhatsApp APIShiprocketOMSFreshdeskTallyMeta AdsRazorpay
Get This System Built View Pricing →